Contact and Support

If your product or order is not to your liking, or if you ordered an wrong item by mistake, we accept returns in accordance with our return policy. To initiate a return, please contact us at sales@fortycustoms.com. Make sure your return meets the conditions outlined in our policy before sending the item back. You can review the full return and refund policy here: Return Policy.

Accidentally entered the wrong delivery address? Please contact us as soon as possible at sales@fortycustoms.com. We will do our best to update your order before it has been processed or shipped. Please note that address changes may not be possible once the order has been dispatched.

Yes, we deliver to many major regions across the globe, including Europe, the United States, Canada, South America (Chile), Asia (Taiwan, South Korea, Japan), Oceania (Australia), and Switzerland. With over 50+ countries covered, we proudly offer global shipping to connect our products with customers worldwide. Additionally, we have trusted dealers in select regions, to provide localized service and support. Check our dealer network or contact us to find a dealer near you.

Once your order status updates to "Shipped," delivery times vary by region. Shipping to the United States, Canada, Chile, Japan, Taiwan, South Korea, and Australia typically takes 7 to 14 days, depending on carrier congestion and local conditions. Most of Europe has a shipping time of 3 to 5 days, while deliveries within the Netherlands usually take 2 to 3 days.

If a product is out of stock, it will be marked as "Pre-Order." We update our inventory weekly, and most items are back in stock within 1 to 2 weeks. If there’s a delay, we’ll contact you directly to provide an update on the status of your order.

When you place an order, you'll receive a confirmation email showing the status of your order. You can also login using the email address you provided at checkout to track your order history, enjoy faster checkouts, and sync your favorites. Simply enter your email, and we’ll send you a secure link to sign in instantly.

Our fenders are manufactured in line with industry standards and are designed for maximum effectiveness without compromising the aesthetics and design language of the bikes. However, some Super73 tires, such as the BDGR line, feature a horizontal tread pattern that tends to spray water forward. While our fenders significantly reduce water displacement, certain tire designs may exceed the functional limits of any fender configuration. We continually strive to provide the best possible performance for all our products.

Please refer to our Terms and Conditions for detailed warranty information. For any issues or concerns, our team is committed to finding the best solution for you. Your satisfaction is our top priority. If you experience any problems or have feedback on our products, feel free to contact us. We are here to help.

Yes, we offer comprehensive installation support. Our products include a quick installation guide, and we also provide detailed video tutorials on our YouTube channel. These resources are designed to help you set up your product with ease. If you are unsure about installation, feel free to contact us for assistance. Alternatively, we recommend having the installation performed by a professional for the best results.

Forty Customs hosts multiple community events throughout the year, including group rides and social gatherings with drinks and bites. Follow us on Instagram to stay updated on upcoming events and join our growing community of enthusiasts.

Yes, we only use high-quality parts in our repairs and upgrades. Wherever possible, we use original components from trusted manufacturers. In many cases, we even go a step further by offering superior aftermarket options that enhance performance and durability without compromising compatibility.

Located in or near Eindhoven? You can request a Maintenance check for your bike anytime, with no obligation. We'll inspect your bike, inform you of any work needed and the expected costs, and then schedule the maintenance at a time that suits you.